How Can We Help?
Find answers to common questions and learn how to make the most of LoopIt
Getting Started
Learn the basics of using LoopIt and start swapping
Making Swaps
Everything you need to know about successful swapping
Policies & Guidelines
Important rules and guidelines for our community
Support & Help
Get help when you need it
Frequently Asked Questions
Quick answers to common questions
How do I start swapping?
Create an account, upload items you want to swap, and browse other items. When you find something you like, propose a swap with the owner.
Is LoopIt free to use?
Yes! LoopIt is completely free. We believe in building a sustainable community without financial barriers.
How do I stay safe when meeting?
Always meet in public places, bring a friend for high-value swaps, and keep all communication within the app.
What items can I swap?
Most legal items are allowed. Check our prohibited items list for specifics. Items should be in good condition and accurately described.
What if something goes wrong?
Contact our support team immediately. We're here to help resolve any issues and ensure a safe swapping experience.
How is my impact calculated?
We calculate environmental impact based on item type, weight, and average manufacturing footprint. Each swap shows its specific impact.
Still Need Help?
Our support team is here to help you with any questions or concerns